| Position name: |
Branch Customer Service Representative
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| Department name: |
Personal Financial Services |
| Reporting line formal: |
Branch Manager |
| Main Responsibilities: |
- Being responsible for building relationship with both new and existing customers;
- Providing a professional service which exceeds clients’ expectations;
- Consulting clients on all banking products and services, assisting in choosing proper financial solutions;
- Making transactions required by customers.
|
| Experience and skills: |
- An enthusiasm and passion for making the difference in the marketplace through delivering great service;
- A strong desire to work in a customer service area;
- Excellent communication and presentation skills;
- Good English language skills (intermediate+);
- Higher education;
- Prior experience in a service area is an advantage.
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