Senior Relationship Manager

Position name:	Senior Relationship Manager
Department name:	Commercial Banking
Reporting line formal:	Deputy Head of Commercial Banking
Main Responsibilities:	The jobholder has responsibility for managing and developing profitable business relationships with select Russian corporate clients and Russian subsidiaries of Global Commercial Banking clients. Key aspects include managing the day-to-day relationship with the clients, identifying needs and opportunities for HSBC, co-ordinating sales efforts and for managing credit activities with these clients. To develop profitable business relationships with Russian subsidiaries of global clients operating in Russia; To expand the business including new Russian Commercial clients who are trading internationally; To grow and diversify respective client base by identifying and selecting the best clients, market segments and products on which to focus; To achieve and maintain high quality customer services by monitoring the quality of products and services delivered to respective clients and by encouraging and coordinating measures to further improve the service level; To represent the Bank in the community, developing the Bank’s brand locally and acting as the Bank’s local ambassador.
Experience and skills:	Minimum 6 years banking experience in client facing roles with minimum 4 years in a RM banking position; Strong understanding of credit risks associated with lending to large corporate customers; Excellent understanding of products and services relevant to large corporate customers; Strong sales management skills; First class relationship management skills including interpersonal, selling, negotiating, presenting; Economic or legal education; Complex analytical reasoning; Fluent spoken and written English and Russian. Good writing skills in English and Russian.